The Fernwood App and website will use the same log in details. When you’re logging in, manually type in your email and password. Sometimes, if there is a space in the prepopulated information, it can cause login issues.
Website login issues can be caused by previous enquiries which may result in duplicated profiles. Usually the error message will appear as the below:
Your profile out of sync. Please contact support.
DK.Procard.eclub.person.multiplepersons.