Submit a request – Fernwood Fitness Helpdesk

Please choose your issue below

Your email address

Club Name

Subject(optional)

Can the member log in to the app?

Does the member have any duplicate profiles in Exerp?

Have you tried to reset the member's password via their Exerp profile?

If no, please try doing this via the Details tab in club before logging a ticket.

What is the member's email address?

*Please confirm that the email address is correct in the Exerp profile.

Description of issue

Please outline what the current issue is and any steps you have taken to resolve.

Attachments(optional)

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