How to Update Sauna Availability

Good news! You can now manage your sauna opening hours directly in Exerp without needing to submit a support ticket. This guide will show you how to make changes yourself.

Please note: This self-service feature is only available to users with Franchisee or Club Manager roles in Exerp. If you have a different role and need to update sauna availability, please have your club Franchisee submit a ticket via. the Support Portal approving your elevated access. 

When to Use This Guide

Use this process when you need to:

• Change regular sauna opening hours
• Temporarily close your sauna for maintenance
• Add special opening hours for holidays or events
• Update your weekly schedule

Step-by-Step Instructions

Step 1: Access the Configuration Menu

1. Log into your Exerp system and find the main Menu 
2. Click on the Configuration icon (gear icon) in the left sidebar menu
3. From the Configuration menu, select System again from the submenu

Step 2: Navigate to Availability Periods

1. In the System sub-menu, locate and click on Availability periods
2. You'll see a list showing your current availability settings
3. Find and click on Sauna Availability from the list

💡 Tip: If you don't see the Configuration menu or can't find "Sauna Availability", the Exerp user you're logged in with may not have the required access. Please have club Franchisee submit a ticket via. the Support Portal approving your elevated access. 

Step 3: Open Your Sauna Availability

1. Double-click on Sauna Availability in the list, or select it and click the Edit button at the bottom of the screen
2. The Availability Period window will open, showing your current schedule

What you'll see:

• ⚠️ Name: Sauna Availability (don't change this)⚠️
• Type: Weekly (this controls your regular schedule) 
• Schedules: Your current opening hours for each day of the week

Step 4: Modify Regular Hours

To change regular opening hours for any day:

1. Locate the day you want to change (e.g., Saturday)
2. Click the settings icon (gear) next to that day's hours
3. An editing window will appear where you can adjust the times 
4. Update the opening and closing times as needed 
5. Click OK to save your changes

💡 Please Note: Exerp uses 24hr time for availability periods. 

Step 5: Add Special Closures or Hours

If you need to close the sauna on a specific date or change hours for a special occasion:

1. Scroll down to the Overrides section
2. You'll see a table with columns: Date, Duration, Open all day, Closed all day, Scope
3. Click the row for the date you want to modify (you may need to scroll through the list)
4. Click the Edit button for that date

To close for the entire day:

• Check the box next to Closed all day
• Click OK

To set special hours:

• Leave both Open/Closed all day unchecked
• Enter your special opening hours in the Duration field
• Click OK

💡 Tip: About Time Intervals
An interval represents a period of time when the sauna is open. You can add multiple intervals to the same day if you need to close and then reopen your sauna during that day. 

For example, if you need to close for cleaning from 12:00-13:00, you would create two intervals: one for 09:00-12:00 and another for 13:00-19:00. Only use multiple intervals when there's a genuine closure period in between - for regular continuous opening hours, just use a single interval.

Step 6: Save Your Changes 

1. After making all your changes, click OK at the bottom of the Availability Period window
2. You'll return to the main Availability periods screen
3. Your changes are now saved! 

These availability settings are now editable for other resources in your club, such as your general opening hours, Recovery Boots or Massage Chairs.